Returning Service Members - Tuscaloosa VA Medical Center
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Tuscaloosa VA Medical Center


Returning Service Members

Tuscaloosa VA Medical Center Transition and Care Management Program

Welcome Home! Find out about the services that we offer for returning veterans.It is our duty and privilege to provide veterans with the best available healthcare. The Tuscaloosa VA Medical Center (TVAMC) has developed the Transition and Care Management Program to provide comprehensive health services that meet the unique needs of those returning from Operation Iraqi Freedom / Operation Enduring Freedom / Operation New Dawn (OIF/OEF/OND) and their families.

Many service members have suffered from injury and/or illness related to their duty assignment in support of the Global War on Terrorism. It is our goal to ensure these servicemen receive the highest quality care in a timely manner.

We encourage you to contact the Transition and Care Management Team at:

(205) 554-2000
or toll free at 1-888-269-3045, ext. 2500,
to assist you in establishing healthcare services and
to answer any questions you may have.


Am I eligible for services thru the Transition Center?

Veterans who served on active duty in a theater of combat operations during a period of war after November 11, 1998 or in combat against a hostile force during a period of hostilities are eligible for healthcare services for a period of five years.

How do I enroll?

To receive healthcare benefits, all veterans must enroll by completing VA Form 10-10EZ (Application for Health Benefits). Veterans may also enroll using several other methods such as:

  • Enroll in person at Tuscaloosa VAMC,
  • Enroll online at:, or
  • Mail or Fax the completed VA Form 10-10EZ, and a copy of the veterans DD-214 to the Medical Center

Transition Center Services

  • Primary Care, Mental Health, Residential Rehabilitation Treatment and Nursing Home
  • Case Management/Care Coordination
  • Dental, Optometry, Audiology, Podiatry and Neurology
  • Traumatic Brain Injury and Polytrauma Services
  • Caregiver Support Program
  • Specialized Women's Healthcare
  • Pharmacy & Prosthetics
  • Post-deployment Readjustment Counseling, Sexual Trauma Counseling
  • Alcohol and Drug dependency treatment
  • Vocational Rehabilitation

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


Stephanie Massey, RN, MSN
Transition and Care Management Program Coordinator
205-554-2000 Ext. 2426

Amy J. Mitchell, LMSW
Transition and Care Management Social Work Case Manager
205-554-2000 Ext. 3823

Michael Culver, MBA, CPA
Transition and Care Management Patient Advocate
205-554-2000 Ext. 4286