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Tuscaloosa VA Medical Center

 

Contact the Tuscaloosa VA Medical Center

Tuscaloosa VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.

Contacting a Patient

If you come to visit a patient, please see our maps for directions. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
3701 Loop Road East
Tuscaloosa, AL 35404

For the location of an inpatient or their phone number, dial the medical center at (205) 554-2000 or 1-888-269-3045.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday through Friday 8:00 a.m. - 4:30 p.m.

  • Within Tuscaloosa, AL metro area: 205-554-2010
  • Outside of the Tuscaloosa, AL calling area:
    Toll-free 1-888-651-2685

Evenings and Weekends

  • Dial 24 Hour NurseLine at 1-888-651-2685.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates. Their contact information is available on our customer service page.

Women Veterans Program Manager

Women Veterans can contact the Women Veterans Program Manager, Ms. Dana Stephens, by calling 205-554-2000, ext. 4250. She is located in Bldg. 38, Room 206A, within the Women's Clinic.

Former Prisoners of War (FPOW) Advocate

Former Prisoners of War can contact the Former Prisoners of War (FPOW) Advocate, Ms. Tracy R. Clements, by calling 205-554-2000, ext. 2418.

Compensation and Pension

To speak with someone in compensation and pension, call the medical center at 205-554-2000 or 1-888-269-3045.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at (205) 554-3828, or 205-554-2000 ext. 3015.

Webmaster

To report problems with this website, please contact the PAO.

Contact

Ms. Dana Stephens
Women Veterans Program Manager
Building 38, Room 206A (Women's Clinic)
205-554-2000 Ext. x4250

Ms. Tracy R. Clements
Former Prisoners of War (FPOW) Advocate
205-554-2000 Ext. x2418

Stephanie Massey, RN, MSN
OEF/OIF/OND Program Manager

Public Affairs Office
205-554-2000 Ext. x3015