Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
3701 Loop Road East
Tuscaloosa, AL 35404
For the location of an inpatient or their phone number, dial the medical center at (205) 554-2000 or 1-888-269-3045.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 4:30 p.m.
- Within Tuscaloosa, AL metro area: 205-554-2010
- Outside of the Tuscaloosa, AL calling area:
Toll-free 1-888-651-2685
Evenings and Weekends
- Dial 24 Hour NurseLine at 1-888-651-2685.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates. Their contact information is available on our customer service page.
Women Veterans Program Manager
Women Veterans can contact the Women Veterans Program Manager, Ms. Dana Stephens, by calling 205-554-2000, ext. 4250. She is located in Bldg. 38, Room 206A, within the Women's Clinic.
Former Prisoners of War (FPOW) Advocate
Former Prisoners of War can contact the Former Prisoners of War (FPOW) Advocate, Ms. Tracy R. Clements, by calling 205-554-2000, ext. 2418.
Compensation and Pension
To speak with someone in compensation and pension, call the medical center at 205-554-2000 or 1-888-269-3045.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (205) 554-3828, or 205-554-2000 ext. 3015.
Webmaster
To report problems with this website, please contact the PAO.
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