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The focus of the Tuscaloosa VA Medical Center is ensuring quality care which is second to none. In preparation for assessments by The Joint Commission, the Systematic Ongoing Assessment and Review Strategy (SOARS) Team noted several strong practices of the TVAMC staff.
TVAMC, through donations from our veterans, created a mini museum – A Tribute to America’s Veterans – displaying uniforms from the five uniformed services of the Armed Forces. The use of a five item tool used to communicate pain has helped to assess pain in advanced dementia patients. Using pamphlets to educate patients about pressure ulcer prevention was also noted as a strong point. Recognition programs such as the Veteran of the Month and Employee of the Month feature those who go above and beyond the call of duty to assist our veterans and their families on the “Wall of Pride.” The Veteran Mental Health Self report Pilot provides veterans more control over the care they receive. Patient satisfaction is constantly measured through ICE kiosks for patient satisfaction surveys. Red Socks Alerts and a Zone Defense system are helping to reduce the number of falls and assaults on units.
These strong practices are evidence of a dedicated staff, who strive to provide excellent care to our nation’s heroes. Without the dedication of each member of our team at the TVAMC, our facility would not be able to provide this great care to our veterans.